Peregrine Computer Consultants Corporation

 Peregrine Computer Consultants Corporation


 Customer Support

How to Open a Ticket

If you are a current customer and have a problem you need PCCC to fix, please:
  1. Do not just e-mail or call a specific technician. This can result in significant delays as our technicians are routinely on job sites for long periods of time.

  2. Instead call PCCC at 703-359-9700. You can just hit 0 and ask anyone to open a ticket! If this is an after-hours emergency and you go to voice mail, please hit 7.

  3. Or, if your issue is not particularly urgent, you can open a ticket via e-mail by sending mail to both pccc-dot-com@pccc.com and chris@pccc.com.
Following these procedures will make certain that your technical issue is addressed in a timely manner. Once a ticket is open, a manager will review your ticket and authorize a technician to begin work.

Contact PCCC

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Peregrine Computer Consultants Corporation
10311 Cascade Lane
Fairfax, VA 22032
Address for mail only. Consulting by appointment only
Voice: 703-359-9700
Toll-Free: 800-823-8402
Email: pccc-dot-com@pccc.com
 

www.pccc.com

Copyright © 1993 - 2017 Peregrine Computer Consultants Corporation. All rights reserved.
All trademarks and registered servicemarks are the property of their respective companies.